Customer support Representative Check ‘n Go/Allied Cash Loan
Would you enjoy supplying exceptional service and building enduring consumer relationships? Do you need to go beyond old-fashioned jobs that are retail begin to build your job? Have you got fascination with being an integral part of a business leading Financial Services business? Do you want to help make the next move? If that’s the case, we wish to speak with you!
Breakdown of Part and Key Accountabilities:
Our Customer Service Associates are in one’s heart of that which we do at Check ‘Go and Allied Cash Advance, both area of the Axcess Financial group of organizations. Every day in metropolitan areas and towns in the united states, they truly are greeting clients, processing loan requests, responding to inquiries about items, advertising new services, and much more all because of the aim of delighting our respected clients. We offer cash solutions for genuine people and attempt to function as the very first option for everyday economic solutions. We people concentrate on building relationships to make certain client requirements are increasingly being offered utilising the most useful items we could offer. union management: place our clients during the center of every thing we do. Exemplify our product Sales tradition. Serve and teach clients in the item profile. Escalate problems towards the shop Manager, DDO, and Corporate Office if not able to resolve the presssing problem straight with all payday loans Maine the client.
Cash management: Handle and count currency, money, and coins to incorporate owning a money drawer, counting money deposits, going cash from safe safe to cash cabinet as well as other money control needs. In charge of bank deposits or bank choose ups. Balance batch that is individual with shop product product sales reports at end of time and help with resolving over/shorts as required. Loan processing: Perform necessary client verifications to validate information presented. Accurately process loans and deals per business policy. Conformity: in charge of compliance with company/State policy and procedures including Federal legislation where relevant.
Inbound/Outbound calls: response phone inquiries as a result to questions that are general consumer applications, needs or any other dilemmas. Spot customer that is outgoing and collection telephone telephone telephone calls relative to federal laws and shop running procedures. Brand Ambassador: Promote the Check ‘n get brand name skillfully and make certain shop look (external and internal) is maintained to business requirements. Help in the execution of all of the business marketing plans and programs, ensuring exact and prompt arranged, exceptional execution and within founded due dates. Should have own private dependable transport in compliance with posted policy and procedure. This could NOT add public transport, transportation from family members or buddies. Must keep a valid license and valid auto insurance while used by the organization. Axcess to chance: we have been an industry frontrunner with vast possibilities to discover, develop and develop your profession at places across the United States. Also, you can expect: competitive compensation (base pay + incentives) and advantage programs ( ag e.g., medical dental, term life insurance), a ample premium time off system, 401k retirement plan, tuition reimbursement, plus a work environment that is engaging.
Our company is an independently held business headquartered Cincinnati, Ohio who provides revolutionary credit solutions that empower clients to take care of their individual funds whenever, where and exactly how they desire. It is our objective to have individuals the funds they want whenever they require it. We ensure we do this in a real method that is accountable and inside their means.
Axcess is invested in employing and keeping a diverse workforce. Our company is proud to be the same Opportunity/Affirmative Action company, making choices without reference to battle, color, faith, sex, gender identity or phrase, intimate orientation, nationwide beginning, genetics, impairment status, age, marital status, protected veteran status or just about any other class that is protected. This publishing is meant to spell it out the nature that is general of work expected to be done and it is perhaps maybe not a thorough selection of all duties, duties and abilities necessary for the positioning.